I just
wanted to say that I am fabulously impressed with the product and your
service. Thank you for re-routing the earrings to my home address for
2nd day delivery and also for boxing them so adorably in the birthday
box and little gift bag so they are all set for our daughter to open
tomorrow at her 5th b-day party. Of the million things a Mom has to do
before her daughter’s party – now, wrapping this gift at the last
minute, isn’t one of them. I will be a repeat customer, have made your
site a favorite in my browser, and will recommend you to everyone I
know. Thank you, Thank you, Thank you – being in the Customer Service
business, I’m usually a tough critic but you have far exceeded my
expectations!! Have a fabulous weekend!
Melody
3/21/06:
Julie,
We just got back from our
honeymoon sorry for the delayed reply.
We are both very satisfied
with our purchase. We both constantly get compliments on our rings from
friends and family and even strangers. I will definitely continue to do
business with your company and send referrals your way. Thank you again
for your wonderful service. We have been blown away by your service and
repertoire with your customers.
Christy
3/20/06:
Dear
Julie,
Thank you so much for the beautiful diamond solitaire enhancer. I
love it!!! I did a lot of research, both online and at retail
stores before purchasing from you. You definitely have a greater
selection and lower prices than any place else I looked. I will be
back again!!
Thanks again,
Beverly C.
3/14/06:
My earrings just
arrived--WOW--they are even more beautiful than I had
hoped! In fact, I have
a pair of white gold diamond earrings that I'm
going to sell now because I
like my new ones so much more. Thank you--you did a great job.
Cindy
3/13/06:
Julie,
I absolutely love the ring
enhancer - it works perfectly with my ring......
My original wedding ring had
to be cut off my hand shortly after we were married (8 years ago)
because I fell and broke some bones..... I did not get it repaired
hoping that my finger would return to the size it was before...
it never did..... in the
meantime, my old ring (which I continued to wear even though it had been
cut) broke because of it's weakened state.....
instead of having it
repaired, we decided to replace it..... which is where you came in.....
my husband and I stumbled on to your website and were fortunate enough
to find the beautiful enhancer to go with the engagement ring that we
found a few days earlier..... We are VERY happy.....
We will definitely be
ordering more jewelry from you - we are VERY impressed with your the
quick delivery and the beautiful quality of the ring.
Thank you so very much.
Lori and Pat
3/07/06:
Hi and thanks. The ring
arrived and it's really pretty along with my marquise ring. Thanks
for your help and advice during the purchase. I love it alot. Sincerely,
Deb
3/2/06:
Dear Julie
The ring is absolutely
beautiful! Both of us are very pleased with the quality of the jewelry
and the excellent customer service you've provided. Thank you so much.
L.Kathryn
2/20/06:
Hello!,
I'm sorry we haven't been in
contact earlier. We love our wedding bands, and everyone who has seen
them remark on how beautiful and unique they are.
Thank you for helping to make
our upcoming wedding even more "ours".
Sincerely,
Deborah and Doug
2/20/06:
Julie:
We received our package,
today. The rings were just what we envisioned!
We're so glad we found you.
Thanks for your honesty and integrity! We truly appreciate you.
Gary and Gina
2/20/06:
When I set out to
purchase a hard to find item of jewelry as a graduation gift for my
son I was somewhat leery of purchasing on the internet. Extremely
fortunate for me, I selected Julies Jewels website and found the
white gold cross I was looking for. I placed my order with still a
little trepidation but was so reassured by a personal phone call
from Julie following up the order. I changed my mind a couple of
times about the chain I had ordered to go with the cross, but
finally took Julie’s patient advice and received the perfect chain.
The quality of the jewelry is beautiful. My son is so happy and
proud of his cross and chain. I am so happy with the exceptional
personal and helpful service I received in giving my son such a
special gift. I could not have done better!! Thanks Julie and
staff.
I really wish to thank
you personally for all the phone calls, emails you made, and your
patience and trust in shipping items back and forth. Because of your
first phone call and advice, I was able to surprise my son on time
for his birthday, but was able to get his input into exactly what he
wanted and the cross and chain are perfect.
Thank you so very much
for you personal attention. I wish you the very best and will be
back the next time I need a special gift for someone.
Sincerely,
Sharon J.
2/17/06:
I got my rings yesterday and
they are so perfect! They are even more beautiful in person! I am so
excited to put that ring on my future husband finger! I have already
told tons of people about your website and how happy we are. The rings
were here in no time and you guys get new customers for life! Thank you
all so much for such quick, wonderful service.
~Christy
2/15/06:
Dear Ms Lee,
Thanks for the interest. This
one friend I have loves platinum and the two platinum chains have been
hits. I was surprised when I gave her the first one, she said that "it
was her first platinum ever," even though she had told me earlier that
she liked it (that's why I searched for it, of course!). She also said,
"I may never take this off" and every day since that day in Dec, I see
it on her.
All The Best,
Randy
2/9/06:
Hi Julie!
This is Anathea. You
helped me to pick stones in shades of blue for a mother's ring
for my mom. She absolutely loves it! She hasn't sent me a
picture yet, but I'm sure it's gorgeous! My Dad and Grandma
both said that it was a big hit! Thanks again for your help!
~Anathea
2/7/06:
Julie,
I received the ring & I
love it! It fits perfectly & it looks great with my solitaire.
Thank you so much!
Heidi
2/4/06:
The earrings were adorable
and beautifully packaged. Am sure my granddaughter will be delighted as
will her mother. Am so glad I read Michelle Slatalia's article about the
problem of buying gold earrings for young girls in The New York Times,
29 December 2005 in which she raved about your selection and quoted you
at length.
Thank you.
Sincerely,
Annetta
2/2/06:
Dear Julie,
I love my ring, I could not
be happier. Not only with the ring itself but also with every detail
from purchase to this follow up. I will most definitely be purchasing
from you in the future.
Thanks,
Aimee Martin
1/31/06
Good evening, Julie,
Yes, I am very happy with my
purchase. I must tell you that I went to Google, and found you through
that medium. I have been in business for many years, and we always want
to know how people found us. My item was the whistle/stopper for a
Michael Graves tea kettle we have had for years, and the whistle portion
broke. Once at that site, your firm was listed, and I came immediately
to you, for you had what I was looking for.
Cheers!
Dave S.
1/29/06:
Hi,
I am very happy with my ring,
it's absolutely gorgeous. I look forward to purchasing some more
from you!
Angela M.
1/26/06:
My daughter loved the
earrings and I loved the packaging. 'can't wait for the next order!!
Carolyn
1/24/06:
Julie,
I was finally able to give these little ear rings to my daughter's
darling little sister (not my daughter), to little Michelle's delight.
Thank you for helping me give a little girl some happiness.
You may think that you run a business to put bread on your table, and I
suppose that you do. But at the same time, in my experience, you do it
in a very decent and human way, and you provide others with little
treasures and moments of happiness.
James
1/22/06:
Julie,
My mother was thrilled. The
quality and appearance was wonderful. Thank you so very much.
Thanks,
Rebecca
1/16/06:
I am very satisfied with the order and was excited that it arrived
before Christmas. My son asked for a birthstone ring a year ago, and
your store was the only one with a reasonable price. Thanks for the
friendly, prompt service.
Sincerely,
Valeria
1/12/06:
Hi Julie, Thank you for
asking. My wife was very pleased with her ring guard. I will be more
than happy to buy from you and will recommend to all my friends.
Ken
1/6/06:
Julie,
I just received my ring and 3 days earlier than expected! I am so
pleased with it and it is beautiful! I cannot thank you enough for all
of the quick responses and helpful information that you provided in this
purchase. You are truly amazing when it comes to customer service.
Thank you again!
Christy R.
1/6/06:
Julie I love my ring!! I am
sorry I have not gotten back with you sooner, but planned to. The
holidays were crazy here. I let Bill see the ring when it arrived and
had him Christmas wrap it so I would not see it until Christmas. My
girlfriends love it too. It goes so well with the ring I wear next to
it.
Thanks so much again. You do
beautiful work and the Moissanite stones are beautiful. Thanks for
getting it to me for Christmas too. I hope you and yours had a
great holiday too and best wishes for a happy and healthy New Year!!
Diana
1/5/06:
Julie,
You can't imagine my surprise
when UPS knocked on the door with my delivery from you. We only talked
the night before last so I did not expect anything until tomorrow. Thank
you.
Again, thank you so much for
being so helpful. I will be back in touch as soon as I give the cross to
my son.
Thank you,
Sharon
1/2/06:
Earrings are great- second
only to your service. Thanks again!
Marla
1/2/06:
Julie,
Thank you very much. I am ordering these items after reading the
New York Times article, which I thought was very complimentary about you
personally.
Regards and thank you.
James.
12/31/05:
THE RING WAS REALLY NICE
THANK YOU
Felicia
12/29/05:
My mother-in-law was very
pleased with her ring. Thank you very much!
12/29/05:
Hi Julie,
The ring is pretty much what
I expected. Thanks for all your help,
Zach K.
12/28/05:
My daughter loves the ring. I
am very pleased with it, and your service.
I will be a repeat customer.
Thank You.
Sincerely, Daralyn T.
12/28/05:
Very satisfied, excellent
customer service
Thank You
Bob W.
12/27/05:
My grandmother loved it!
Renee
12/27/05:
Julie,
The blue diamond marquise with small blue diamonds on the
enhancer ring you made for me is a big hit. She was literally
breathless. I have never seen her respond so strongly to any gift
before. Thank you very much for mounting the diamonds and making it
look so good. You made me a hero so you must be the hero's hero.
Sincerely,
Rick D.
