We love customer feedback!
Here's what just a few of our customers say...
She got them pierced yesterday! She will be so excited to receive your beautiful earrings for birthday and Christmas this year! Thank you, again.
I received the earrings today and just wanted to say thank you to you for following up on your promise. I appreciate your effort to respond to my concern and rectify the situation.
We both really like the enhancer and I have had alot of compliments already. Thank you for your thoughtfulness with the upgrade. That was very nice of you and appreciated. I have waited a long time to get a ring w/ pink stones.
The color is very pretty. Every body has already noticed it and mentioned the dark color of the stones. The band is a little bigger than my solitaire band but i think it will be ok.
The earrings I bought for my daughter are perfect. We both love them.
I'm very happy with the moisannite drop earrings. They're beautiful and worth waiting for. Thanks so much!
Sorry I hadn't emailed you to let you know the necklace is perfect. I like the size of the stone--3/4 ct. It's big enough to get noticed yet small enough to be believable. The length of the chain, 22 inches, worked out great. If I want those extra 2 inches, I can always just add an extender. The chain itself is comfortable, too. I have some thinner chains that irritate the back on my neck, but this one works just fine. I am extremely pleased with my purchase and definitely hope to shop with you again!
Dear Julie, The ring is beautiful, and it fit my wife's solitaire perfectly. She loves it! thank you, William
I just got my package today! That was fast! I am MORE than satisfied with my purchase. They are beautiful and you were right... the white pearls were the best choice! Thank you so much. I appreciate the time and effort you take to make such stunning pieces.
Dear Julie Lee,
My 14KT Gold Diamond Solitaire Enhancer with Marquise Cut Diamonds is absolutely beautiful. I was so excited when it matched my engagement ring perfectly. I am getting married on December 31st and my future husband gave me a budget to work with to pick out my own rings. I was so excited to be able to find exactly what I wanted in an enhancer on your site at a price that fit his budget.
Very Pleased Customer,
Thanks for your e-mail. I have been meaning to get back with you regarding our purchase.
The ring is even more beautiful than pictured and the workmanship appears to be outstanding. I was really pleasantly surprised and I was able to forego endless hours of shopping in jewelry stores to find a suitable ring for my daughter (Clara). She is only 11 but your teen ring will be very appropriate for her. She wants the oval shape and the actual stone is beautiful in color and clarity. Clara will be receiving it for Christmas and it will be her "big" present, as it is the only thing she has asked for. It may be a little big for her but I can easily have a guard put on it and she can wear it into her teen years. She has fairly big hands and fingers for her age.
I especially liked the sweet little box you included in the delivery. I will definitely use your company for future purchases. You are top notch!!!!
Hello Julie ~ thank you for the quick turnaround in getting the beautiful martini set earrings for my daughters birthday! She is so pleased with her gift! We will be thinking about you the next time we need a special gift!
The enhancer I bought fits my 1.5 carat diamond perfectly. It is beautiful. Thank you. I love it.
Joe & Sara C.
Thank you so much, Julie! I absolutely LOVE my ring (it will be worn incessantly, as 3 weeks from now it will be my wedding ring), and I couldn't have asked for better customer service when the first one was too small. I will gladly recommend your company to others, and visit again in the future myself.
Thanks, the item was perfect.
Thank you. I was pleasantly surprised when I received the package in the mail. I will be letting my friends know about your site and the great customer service.
I just wanted to let you know that our rings arrived on Tuesday =) I've been super busy so I didn't have time to email before now, but I just wanted to let you know they arrived safe and sound and that we are very happy with them! Thank you very much! I can honestly say that any future jewelry shopping will start with you!
I just wanted to say that I am fabulously impressed with the product and your service. Thank you for re-routing the earrings to my home address for 2nd day delivery and also for boxing them so adorably in the birthday box and little gift bag so they are all set for our daughter to open tomorrow at her 5th b-day party. Of the million things a Mom has to do before her daughter’s party – now, wrapping this gift at the last minute, isn’t one of them. I will be a repeat customer, have made your site a favorite in my browser, and will recommend you to everyone I know. Thank you, Thank you, Thank you – being in the Customer Service business, I’m usually a tough critic but you have far exceeded my expectations!! Have a fabulous weekend!
We just got back from our honeymoon sorry for the delayed reply.
We are both very satisfied with our purchase. We both constantly get compliments on our rings from friends and family and even strangers. I will definitely continue to do business with your company and send referrals your way. Thank you again for your wonderful service. We have been blown away by your service and repertoire with your customers.
Thank you so much for the beautiful diamond solitaire enhancer. I love it!!! I did a lot of research, both online and at retail stores before purchasing from you. You definitely have a greater selection and lower prices than any place else I looked. I will be back again!!
My earrings just arrived--WOW--they are even more beautiful than I had
hoped! In fact, I have a pair of white gold diamond earrings that I'm
going to sell now because I like my new ones so much more. Thank you--you did a great job.
I absolutely love the ring enhancer - it works perfectly with my ring......
My original wedding ring had to be cut off my hand shortly after we were married (8 years ago) because I fell and broke some bones..... I did not get it repaired hoping that my finger would return to the size it was before...
it never did..... in the meantime, my old ring (which I continued to wear even though it had been cut) broke because of it's weakened state.....
instead of having it repaired, we decided to replace it..... which is where you came in..... my husband and I stumbled on to your website and were fortunate enough to find the beautiful enhancer to go with the engagement ring that we found a few days earlier..... We are VERY happy.....
We will definitely be ordering more jewelry from you - we are VERY impressed with your the quick delivery and the beautiful quality of the ring.
Thank you so very much.
Lori and Pat
Hi and thanks. The ring arrived and it's really pretty along with my marquise ring. Thanks for your help and advice during the purchase. I love it alot. Sincerely, Deb
The ring is absolutely beautiful! Both of us are very pleased with the quality of the jewelry and the excellent customer service you've provided. Thank you so much.
I'm sorry we haven't been in contact earlier. We love our wedding bands, and everyone who has seen them remark on how beautiful and unique they are.
Thank you for helping to make our upcoming wedding even more "ours".
Deborah and Doug
We received our package, today. The rings were just what we envisioned!
We're so glad we found you. Thanks for your honesty and integrity! We truly appreciate you.
Gary and Gina
When I set out to purchase a hard to find item of jewelry as a graduation gift for my son I was somewhat leery of purchasing on the internet. Extremely fortunate for me, I selected Julies Jewels website and found the white gold cross I was looking for. I placed my order with still a little trepidation but was so reassured by a personal phone call from Julie following up the order. I changed my mind a couple of times about the chain I had ordered to go with the cross, but finally took Julie’s patient advice and received the perfect chain. The quality of the jewelry is beautiful. My son is so happy and proud of his cross and chain. I am so happy with the exceptional personal and helpful service I received in giving my son such a special gift. I could not have done better!! Thanks Julie and staff.
I really wish to thank you personally for all the phone calls, emails you made, and your patience and trust in shipping items back and forth. Because of your first phone call and advice, I was able to surprise my son on time for his birthday, but was able to get his input into exactly what he wanted and the cross and chain are perfect.
Thank you so very much for you personal attention. I wish you the very best and will be back the next time I need a special gift for someone.
I got my rings yesterday and they are so perfect! They are even more beautiful in person! I am so excited to put that ring on my future husband finger! I have already told tons of people about your website and how happy we are. The rings were here in no time and you guys get new customers for life! Thank you all so much for such quick, wonderful service.
Dear Ms Lee,
Thanks for the interest. This one friend I have loves platinum and the two platinum chains have been hits. I was surprised when I gave her the first one, she said that "it was her first platinum ever," even though she had told me earlier that she liked it (that's why I searched for it, of course!). She also said, "I may never take this off" and every day since that day in Dec, I see it on her.
All The Best,
This is Anathea. You helped me to pick stones in shades of blue for a mother's ring for my mom. She absolutely loves it! She hasn't sent me a picture yet, but I'm sure it's gorgeous! My Dad and Grandma both said that it was a big hit! Thanks again for your help!
I received the ring & I love it! It fits perfectly & it looks great with my solitaire. Thank you so much!
The earrings were adorable and beautifully packaged. Am sure my granddaughter will be delighted as will her mother. Am so glad I read Michelle Slatalia's article about the problem of buying gold earrings for young girls in The New York Times, 29 December 2005 in which she raved about your selection and quoted you at length.
I love my ring, I could not be happier. Not only with the ring itself but also with every detail from purchase to this follow up. I will most definitely be purchasing from you in the future.
Good evening, Julie,
Yes, I am very happy with my purchase. I must tell you that I went to Google, and found you through that medium. I have been in business for many years, and we always want to know how people found us. My item was the whistle/stopper for a Michael Graves tea kettle we have had for years, and the whistle portion broke. Once at that site, your firm was listed, and I came immediately to you, for you had what I was looking for.
I am very happy with my ring, it's absolutely gorgeous. I look forward to purchasing some more from you!
My daughter loved the earrings and I loved the packaging. 'can't wait for the next order!!
I was finally able to give these little ear rings to my daughter's darling little sister (not my daughter), to little Michelle's delight. Thank you for helping me give a little girl some happiness.
You may think that you run a business to put bread on your table, and I suppose that you do. But at the same time, in my experience, you do it in a very decent and human way, and you provide others with little treasures and moments of happiness.
My mother was thrilled. The quality and appearance was wonderful. Thank you so very much.
I am very satisfied with the order and was excited that it arrived before Christmas. My son asked for a birthstone ring a year ago, and your store was the only one with a reasonable price. Thanks for the friendly, prompt service.
Hi Julie, Thank you for asking. My wife was very pleased with her ring guard. I will be more than happy to buy from you and will recommend to all my friends. Ken
I just received my ring and 3 days earlier than expected! I am so pleased with it and it is beautiful! I cannot thank you enough for all of the quick responses and helpful information that you provided in this purchase. You are truly amazing when it comes to customer service. Thank you again!
Julie I love my ring!! I am sorry I have not gotten back with you sooner, but planned to. The holidays were crazy here. I let Bill see the ring when it arrived and had him Christmas wrap it so I would not see it until Christmas. My girlfriends love it too. It goes so well with the ring I wear next to it.
Thanks so much again. You do beautiful work and the Moissanite stones are beautiful. Thanks for getting it to me for Christmas too. I hope you and yours had a great holiday too and best wishes for a happy and healthy New Year!!
You can't imagine my surprise when UPS knocked on the door with my delivery from you. We only talked the night before last so I did not expect anything until tomorrow. Thank you.
Again, thank you so much for being so helpful. I will be back in touch as soon as I give the cross to my son.
Earrings are great- second only to your service. Thanks again!
Thank you very much. I am ordering these items after reading the New York Times article, which I thought was very complimentary about you personally.
Regards and thank you.
THE RING WAS REALLY NICE THANK YOU
My mother-in-law was very pleased with her ring. Thank you very much!
The ring is pretty much what I expected. Thanks for all your help,
My daughter loves the ring. I am very pleased with it, and your service.
I will be a repeat customer. Thank You.
Sincerely, Daralyn T.
Very satisfied, excellent customer service
My grandmother loved it!
The blue diamond marquise with small blue diamonds on the enhancer ring you made for me is a big hit. She was literally breathless. I have never seen her respond so strongly to any gift before. Thank you very much for mounting the diamonds and making it look so good. You made me a hero so you must be the hero's hero.